ecoWARE provides more than 27 product categories with over 6,000 SKUs, covering a wide range of furniture hardware and fittings. To explore more products, kindly visit our catalogue.

No, ecoWARE mainly focuses on supplying furniture hardware and fittings. At the moment, we do not provide installation, renovation, or woodwork services. However, our team will be happy to assist with product information and recommendations.

Yes, customers are welcome to visit our showrooms in Johor Bahru and Selangor area to view product samples and explore hardware solutions.

We supply to both homeowners and industry professionals, including contractors, carpenters, interior designers, cabinet makers, and furniture businesses.

Yes, selected items may be available for individual purchase. Availability depends on product type and stock condition.

Yes, for bulk orders, project purchases, or business enquiries, you may contact our sales team for further assistance.

The suitable hardware depends on your cabinet size, door type, usage, design, and installation method. You can share your cabinet details with our customer service team for product recommendation.

It is helpful to prepare cabinet size, door thickness, opening direction, product purpose, photos, and your preferred function.

Yes, ecoWARE has catalogues for different product categories. You may refer to this link: https://ecoware-international.com/pages/our-product-catalog

Yes, we offer kitchen cabinet hardware such as kitchen baskets, drawer systems, hinges, lift-up systems, table slides, cabinet lighting, and other storage accessories.

Yes, we supply wardrobe fittings such as trouser racks, pull-down wardrobe lifts, jewellery trays, rotating mirrors, wardrobe baskets, tie racks, shoe racks, and more.

Yes, ecoWARE offers different types of hinges, drawer slides, undermount slides, soft-closing systems, and cabinet movement solutions.

Soft-closing hardware helps drawers or cabinet doors close more smoothly and quietly, reducing strong impact during closing.

Yes, our team can help recommend suitable hinges based on your cabinet door type, opening angle, thickness, and usage requirement.

Yes, ecoWARE carries many space-saving storage solutions such as pull-out baskets, rotating shoe racks, wardrobe lifts, table slides, and hidden storage accessories.

Yes, many ecoWARE products are suitable for custom-made cabinets, wardrobes, kitchens, and furniture projects. Kindly check the product measurements and consult our customer service team before purchase or installation.

Yes, product dimensions and specifications are available for many items. You may refer to catalog or request the product details from our team before purchase.

Warranty coverage depends on the product category and brand. Please check with our customer service team for the warranty details of the specific item or you may refer to https://ecoware-international.com/pages/warrantypolicy

If you receive a wrong or damaged item, kindly contact our customer service team as soon as possible with your order details, product photos, and product information. Our team will review the issue and assist you further.

For defective goods, refund requests are only eligible if the goods are returned within 7 days from the date of delivery, subject to approval according to ecoWARE’s refund and return policy.

https://ecoware-international.com/legal/return-refund-policy

Some products are available in ready stock, while others may depend on availability or order arrangement. Kindly check with our customer service team before placing an order.

Yes, you may contact ecoWARE through WhatsApp for product enquiries, stock checking, and order assistance.

Delivery may be arranged depending on product type, location, and order details. Please contact our customer service team for delivery options.

ecoWARE welcomes enquiries from different markets. Our warehouses are currently located in Malaysia, Singapore, and Indonesia. For overseas enquiries or further arrangements, kindly contact our customer service team.

ecoWARE focuses on providing quality furniture hardware solutions with a wide product range, professional product knowledge, and showroom support for customers and industry professionals.

We recommend choosing your cabinet accessories before finalizing your cabinet design, especially for items that require specific measurements. This helps your carpenter prepare the correct cabinet size and installation space. Kindly check the product dimensions with our customer service team before purchase or installation.